Managed IT Services involve outsourcing your IT operations and responsibilities to a 3^rd party provider known as a Managed Service Provider (MSP). This approach allows businesses to focus on their core activities while the MSP manages IT and security.

As a managed service provider (MSP), we supply a comprehensive suite of IT services, solutions and support to help organisations identify and address security risks and protect against threats.

Unlike the traditional ad hoc or reactive approach to IT support, managed services provide a wide range of proactive services and security tools, with a full IT help desk to support all of your users for a fixed cost per month.

Managed Service Providers (MSPs) take responsibility for your IT infrastructure and offer a range of benefits that significantly enhance the efficiency and security of your business operations, including cost savings, scalability, expertise and reduction in organisation risk.

Why are managed IT services important?

In addition to providing full IT support services to your users, managed services ensure your entire organisation is being monitored, maintained and kept secure. This proactive approach helps to prevent issues before they occur, which can improve operational efficiency and reduce costly downtime.

Predictable costs

Managed services are delivered using a subscription model which means you only pay for the services you need. Costs are based on the numbers of users and devices, providing flexible, scalable and importantly, predictable costs for IT budgets.

Focus on your business

Managed services (and co-managed services for those organisations with an existing on-site IT team) allow you to focus on your core business and strategic objectives, freeing up valuable time for your staff. We ensure you have visibility of your IT assets with automated inventory management and executive audits.

Access to IT resources

An MSP will provide the technical skills, resources, tools and solutions to guide you through the complexities of IT by recommending best practice and helping you to maximise the return from your investment in IT. 

At System 15 we have a team of skilled IT professionals offering a wide variety of expertise across many areas of technology. By outsourcing your IT requirements to an MSP you get the backing and peace of mind of a full IT team, which would be costly and challenging to recruit, train and maintain internally. We work closely with stakeholders to help define long-term IT roadmaps and schedule regular technology reviews.

Enhanced security

We're a security-first company.

Security forms a central part of everything we design, implement or manage. We use industry-leading, robust solutions to help protect organisations from cyber threats and we monitor systems around the clock.

IT support and user training

Our managed service plans include comprehensive user help desk facilities, providing IT support to all your staff. In addition we provide dynamic, user-friendly security awareness training to educate staff about cyber security so they can identify, avoid and report potential threats.

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By partnering with a Managed Services Provider (MSP), you get the knowledge and experience of a team of IT professionals. This allows you to focus on core objectives while your IT systems are being monitored and maintained.

As a managed service provider (MSP), we supply a comprehensive suite of IT services, solutions and support to help organisations identify and address security risks and protect against threats. Cyber security underpins everything we do.